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Hen party loses over £1,000 on holiday after sudden EasyJet flight cancellation

The EasyJet customer service team failed to find the hen party any new flights

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Rachel Webb & Curimedia / Wikimedia Commons

A woman has spoken of her ‘awful’ experience in Manchester Airport after her hen party plans were cut short thanks to EasyJet’s mass flight cancelation.

Rachel Webb arrived at the airport on the morning of Friday May 20th for a flight to Palma de Mallorca, where she was set to enjoy her long-awaited hen party with ten friends.

After checking in their luggage and getting through airport security with no issues, the party was left with enough free time to enjoy some shopping, a rarity in today’s current climate.

However, upon checking the departures board for a gate number, Rachel was shocked to find her flight had been cancelled with no word of warning from EasyJet or Manchester Airport.

Anna Zvereva / Wikimedia Commons

Recalling her ordeal to Proper Manchester, Rachel said there was no member of the EasyJet customer service team in sight following the sudden flight cancellation.

She said she was eventually able to flag down an airport staff member, but he seemed ‘nervous’ and ‘unsure’ on how to handle the situation.

She explained: “He was very nervous, and he did try to help. But to be honest, he had no authority and no idea what was going on.”

Another member of staff, who was ‘rude and unhelpful’, then told the women that they needed to organise a new flight via the EasyJet app, which they couldn’t do because of the signal issues in the airport.

Rachel Webb / Facebook

The hen party were then ushered from departures through to arrivals, where they were met with their checked-in luggage.

Rachel says they were forced to sit on the floor in arrivals ‘in the way of arriving passengers’ for over an hour before being put into contact with the EasyJet customer service team.

Read More: Manchester Airport described as ‘hell on earth’ with long queues and waits of up to four hours 

However, they weren’t the bearers of good news. She explained: “Customer services said they could not get us on a flight until Sunday evening, which would give us just one day of our holiday.

“We had already spent over £1,500 on pre-booked activities for the Saturday and Sunday which, would have all been missed on the alternative flight offered.”

Rachel Webb

Rachel claims her party were not offered any type of refreshments or vouchers towards the money they lost on the activities, with customer services being unable to even find her another holiday to any other location.

While the women received a refund from Hays Travel, they lost out on over £1,000 on travel costs and pre-booked events and activities.

The hen party eventually went ahead in Blackpool.

Though Rachel and her hens aren’t the only passengers to lose out on their holidays recently; yesterday, EasyJet cancelled hundreds of flights at the last minute thanks to IT problems.

Flights scheduled to depart between midday and 3pm yesterday, May 26th, were affected, including several departures from Manchester Airport.

EasyJet has been approached for a comment.

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Manchester named one of the worst places in UK for ‘dangerous drinking’

Manchester has been named the fourth most dangerous city in the UK for binge drinking

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Manchester has been named the fourth most dangerous city in the UK for binge drinking, according to a new study.

The Dangerous Drinking Report was conducted by private rehab clinic Delamere, and it has analysed eight different data points.

These include rates of alcoholism, alcohol deaths per 100,000 people, the number of bars, which were all analysed to reveal the most dangerous cities in the UK for drinking.


And according to this research, Manchester took fourth place on the ranking with a score of 17.1 out of a possible 80. 

Manchester had the second-highest number of bottomless drinking locations (77), five drinking events available, 2,040 alcohol-related hospital admissions between 2019-2020 and 209 bars and clubs. 

London was found to have the most dangerous drinking culture in the UK, with an overall score of 0 out of a possible 80. 

As the most populated city in the country, London had 26,580 alcohol-related hospital admissions recorded between 2019-2020, 190 bottomless drinking locations and 1,068 bars and nightclubs that all contributed to its ‘toxic’ drinking culture.

Delamere

Leeds came in second, with a score of 11 out of 80. Their bottomless drinks score was 0.8/10, 310 hospital admissions were documented between 2019-2020 and finally, there were 9,954 recorded alcohol dependency cases between 2018-2019. 

The Top 10 Most Dangerous Cities for Drinking Culture:

  1. London – 0/80 
  2. Leeds – 11/80 
  3. Bristol – 16.6/80 
  4. Manchester – 17.1/80
  5. Liverpool – 19.9/80
  6. Birmingham – 22.3/80
  7. Newcastle – 25.6/80 
  8. Nottingham – 31.1/80
  9. Sheffield -31.2/80
  10. Brighton -32/80

Read the full report here.

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Nadine Dorries compares herself to Wigan legend after embarrassing rugby mix up

Whoops…

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Nadine Dorries made a huge faux pas at a rugby league event this week, when she mixed up two different codes in the sport.

The Secretary of State for Digital, Culture, Media and Sport was at a Rugby League World Cup social impact event in St Helens, during which she confused league and union while giving a speech.

When discussing her favourite moment from rugby league, she mistakenly chose Jonny Wilkinson’s famous drop-goal – which led to England winning the 2003 rugby union World Cup – as her standout memory.

Simon Dawson / No 10 Downing Street / Flickr

Dorries told the audience: “I’ve always quite liked the idea of rugby league. My long standing memory is that 2003 drop-goal.

“I’ll let you into a secret, we were drinking Bloody Marys at the time, it was 11 o’clock in the morning, but wow, what a moment that was.

“I know from my limited watching that it’s an incredibly physical and sometimes brutal sport and it often ends up in a scrum, which actually reminds me very much of politics.

“I think we have a lot in common and given a lot of the media like to call me the prime minister’s attack dog, I wonder sometimes if I should give rugby a go.”

While rugby league is played across the country, it is most popular in Northern England –  especially Lancashire and Yorkshire where the game originated in the late 1800s.

She later addressed the mistake on Twitter, in a tweet in which she compared herself to a Wigan rugby league legend.

She wrote: “Like Jason Robinson I may have switched codes in my speech… Both league & union have a rich heritage in the UK.

“Obviously I’ve followed rugby league much less in my lifetime, but I’m looking forward to watching England (& all the home nations) in the RL World Cup this Autumn.”

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Heinz pulls products from shelves in Tesco over price row

Tesco has said it is more focused on keeping the cost of the weekly shop as low as possible

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Tesco PLC / Flickr & @AChangeAtATime / Twitter

Customers will be hard pressed to find certain Heinz products in Tesco following a row between the two companies over price hikes.

The food company has scaled back its supply to Tesco after the supermarket said it would not pass on its ‘unjustifiable price increases’ to its customers.

As a result of this, customers will find that a number of Heinz favourites such as baked beans, tinned soups and tomato ketchup will be absent from the shelves in Tesco supermarkets up and down the country.

According to The Grocer Magazine, products affected include Beanz 4x415g, Sticky Barbecue Sauce 500g, Salad Cream 605g, Baked Beans & Pork Sausages 200g, Beanz No Added Sugar 4x415g Snap Pots 4x200g, and Chicken Noodle Soup 400g.

Mike Mozart / Flickr

Heinz is just one of the manufacturers to announce a price increase during the cost of living crisis.

However, many supermarkets like Tesco are firm in keeping prices as low as reasonably possible for their customers, resulting in disputes with manufacturers.

Read More: Lidl launches new food label to help struggling families with cost of living crisis

A Tesco spokesperson told the magazine the retailer was ‘laser-focused on keeping the cost of the weekly shop in check, offering customers great value through our combination of Aldi Price Match, Low Everyday Prices and Clubcard Prices’.

They added: “With household budgets under increasing pressure, now more than ever we have a responsibility to ensure customers get the best possible value, and we will not pass on unjustifiable price increases to our customers.

Tesco PLC / Flickr

“We’re sorry that this means some products aren’t available right now, but we have plenty of alternatives to choose from, including Branston Baked Beans and our own-brand ranges, and we hope to have this issue resolved soon.”

In a statement, a Kraft Heinz spokesperson suggested price was at the heart of the issue, citing ‘today’s challenging economic environment – with commodity and production costs rising – many consumers are working within tight budgets’.

The statement added: “We always look at how we can provide value through price, size and packs so consumers can enjoy the products they love and trust at a price point that works within their budgets, without compromising on quality.”

Heinz said it was ‘working closely with Tesco to resolve the situation as quickly as possible’ and was ‘confident in a positive resolution’.

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