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Hen party loses over £1,000 on holiday after sudden EasyJet flight cancellation

The EasyJet customer service team failed to find the hen party any new flights

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Rachel Webb & Curimedia / Wikimedia Commons

A woman has spoken of her ‘awful’ experience in Manchester Airport after her hen party plans were cut short thanks to EasyJet’s mass flight cancelation.

Rachel Webb arrived at the airport on the morning of Friday May 20th for a flight to Palma de Mallorca, where she was set to enjoy her long-awaited hen party with ten friends.

After checking in their luggage and getting through airport security with no issues, the party was left with enough free time to enjoy some shopping, a rarity in today’s current climate.

However, upon checking the departures board for a gate number, Rachel was shocked to find her flight had been cancelled with no word of warning from EasyJet or Manchester Airport.

Anna Zvereva / Wikimedia Commons

Recalling her ordeal to Proper Manchester, Rachel said there was no member of the EasyJet customer service team in sight following the sudden flight cancellation.

She said she was eventually able to flag down an airport staff member, but he seemed ‘nervous’ and ‘unsure’ on how to handle the situation.

She explained: “He was very nervous, and he did try to help. But to be honest, he had no authority and no idea what was going on.”

Another member of staff, who was ‘rude and unhelpful’, then told the women that they needed to organise a new flight via the EasyJet app, which they couldn’t do because of the signal issues in the airport.

Rachel Webb / Facebook

The hen party were then ushered from departures through to arrivals, where they were met with their checked-in luggage.

Rachel says they were forced to sit on the floor in arrivals ‘in the way of arriving passengers’ for over an hour before being put into contact with the EasyJet customer service team.

Read More: Manchester Airport described as ‘hell on earth’ with long queues and waits of up to four hours 

However, they weren’t the bearers of good news. She explained: “Customer services said they could not get us on a flight until Sunday evening, which would give us just one day of our holiday.

“We had already spent over £1,500 on pre-booked activities for the Saturday and Sunday which, would have all been missed on the alternative flight offered.”

Rachel Webb

Rachel claims her party were not offered any type of refreshments or vouchers towards the money they lost on the activities, with customer services being unable to even find her another holiday to any other location.

While the women received a refund from Hays Travel, they lost out on over £1,000 on travel costs and pre-booked events and activities.

The hen party eventually went ahead in Blackpool.

Though Rachel and her hens aren’t the only passengers to lose out on their holidays recently; yesterday, EasyJet cancelled hundreds of flights at the last minute thanks to IT problems.

Flights scheduled to depart between midday and 3pm yesterday, May 26th, were affected, including several departures from Manchester Airport.

EasyJet has been approached for a comment.


Northern housing estate so rough bus drivers were forced to stop going there

The services were fully suspended over the weekend following a spate of antisocial behaviour

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Google Maps & Eddie / Flickr

A northern housing estate became so plagued with anti-social behaviour that bus drivers were told to avoid stopping there.

Two bus routes through the Swarcliffe Estate in Leeds were cancelled earlier in the year after teenagers reportedly targeted the vehicles and passengers with stones and rocks. 

In a social media statement, First West Yorkshire announced that the 40 and 56 services would be avoiding the estate in both directions, citing ‘attempted vandalism’. 

The tweet thread read: “SERVICE UPDATE – 40/56. Due to attempted vandalism, we are diverting away from the Swarcliffe Estate in both directions.

“So sorry for any issues this may cause on your journey.

“This will be in place until the end of service this evening. This is for the safety of both our drivers and passengers. I am sorry for the disruption caused.”

Read More: One of the world’s deadliest snakes found on industrial estate in Salford

In a post on Facebook, Councillor Jessica Lennox, of Cross Gates and Whinmoor ward, addressed the vandalism, confirming that the 40 and 56 buses would be diverting around the area ‘as a result of some serious vandalism that took place earlier’. 

Mtaylor848 / Wikimedia Commons

Residents have previously spoken about how they ‘live in fear’ on the estate, saying intimidating anti-social behaviour is becoming worse.

One local teenager told Leeds Live of the youths who vandalised the buses: “They throw stones and break the buses whenever they come down here. I wasn’t surprised.

“Just the other day I saw three buses stopped at the bottom of the estate because they all had glass smashed everywhere. It had gone over a nearby mum and her pram.

“If you see a big group of people anywhere around here you turn around and go the other way.”

Google Maps

Her grandmother added: “Stones are always thrown at buses around here as there’s nothing for the kids to do… It’s really bad where big groups gather around the Co-Op.

“My grandson lives around the corner and he’s been attacked twice. We don’t really go out at night, and would use a taxi if we did. It’s not nice for the drivers or the passengers.”

Another resident, Keith Pettman, told the outlet that the estate was suffering major issues with antisocial behaviour, saying: “There’s some youths on the estate that are a little rowdy.

“They mess about with bikes and things like all bored teenagers do but I know they get in the way of buses and people.

“There’s definitely vandals around that will smash a few things up every so often. The field also gets ripped up and recently a load of dustbins got set on fire.”

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Pub chain giving away FREE pints to anyone with one of these 50 surnames

Are you on the list?

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Greene King

England’s World Cup campaign got off to a flying start yesterday with a convincing 6-2 win over Iran.

Our Welsh neighbours – who are also in Group B with us – managed a draw with the USA, thanks to a late Gareth Bale penalty.

But goals aren’t the only thing to celebrate this World Cup, as a pub chain is giving away FREE pints to lucky fans who have one of 50 surnames.

Gerald England / Geograph

Greene King is dishing out a free drink to anyone who has the same surname as a player in either the England or Wales squads.

If you have one of the lucky last names, you can claim a pint on the house at any point during an England or Wales game.

All you have to do is head to a participating Greene King pub with your driving licence or passport to prove your name.

Anyone with one of these 50 surnames can claim the free pint: 


All you need to do is head down to your nearest participating boozer and show the bar your photo ID during any England or Wales World Cup group stage game.

You can find the nearest pub to you taking part in the offer here.

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Will Ferrell appeals for spare room in North West to watch Eurovision

Got any room for Will?

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Earlier this year it was announced that Eurovision 2023 would be held in Liverpool instead of Kiev, due to the ongoing war in Ukraine.

Following the news, all hotels and accommodation in the city quickly sold out – with many establishments dramatically increasing their prices in the process.

As such, finding somewhere to stay during the annual song contest has become nigh on impossible, even if you’re a Hollywood superstar like Will Ferrell. 

Will recently appealed for help in finding accommodation for next year’s Eurovision during an appearance on BBC Radio 2 to promote his new film Spirited.

The actor previously wrote and starred in the 2020 film Eurovision Song Contest: The Story of Fire Saga, playing Icelandic singer Lars Erickssong.

READ MORE: Will Ferrell’s Buddy the Elf returns to screens in new Asda Christmas advert

During the BBC interview, Zoe Ball mentioned how much she enjoyed the film, to which Will responded: “And it’s in Liverpool this year, isn’t it?”

After being asked if he wanted to go, he said: “You know my mother really wants me to take her to Eurovision, she’s dying to go and she’s always wanted to go to Liverpool.”

Will added: “But aren’t the hotels all booked now?”

After the comedian appealed for a spare room to stay in, Zoe said: “If anyone is willing to put up Will Ferrell and his mum in Liverpool or the Liverpool area during Eurovision.”

Will revealed his requirements: “We need a clean, tidy room. We’ll share a room – two bunk beds that’s all we need. I know we’re kidding but my mom would love that, she’d be thrilled.”

Eurovision 2023 will consist of two semi-finals on May 9th and 11th, before the final on May 13th.

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