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Tesco shoppers angry after supermarket ‘automatically’ rounds up their bills to nearest pound

Thoughts?

Alex Watson

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Gordon Joly / Flickr

Tesco shoppers have reported that bills are being ‘automatically’ rounded up to the nearest pound without customer’s permission. 

The ’rounding-up’ is part of a new charity scheme by the supermarket chain, however, many customers have reported that it has happened without their permission. 

Jodie Holtom reported the incident when she compared receipts with her partner’s. Despite buying the same item 10 minutes apart, one receipt totalled £7.20 and the other totalled £8. 

The extra money is donated to Tesco’s charity partners: Cancer Research UK, the British Heart Foundation and Diabetes UK.

However, Jodie told The Mirror: “I know 80p isn’t a lot but times are hard at the moment.”

Another customer tweeted “I didn’t know about this ’round-up’… until I got in from shopping and saw it tagged on the bill.”

A third added that their elderly mother had not been asked and ‘didn’t even know about the scheme’ until they checked her receipts.

Staff are supposed to check shoppers agree to their grocery or petrol bill being rounded up, but it appears in some instances it has been automatically added. 

Tesco has apologised and will be providing feedback to the stores. 

In a tweet, a Tesco spokesperson said: “Customers will be asked if they would like to donate by one of our checkout colleagues when they pay for their shopping or on-screen if they are using a self-service till.

“We also have signs in our stores letting customers know about the campaign and how they can support it.

“The response to the campaign so far has been overwhelmingly positive with very few customers feeding back that they were not aware that they had made a donation.”

Tesco is running a charity scheme which will see the supermarket match the donations to give to their charity partners.

On Tesco’s website it says: “COVID-19 has seen the income of all three charities fall, which has a major impact on their ability to carry out research into cures and treatments and run support services for the millions affected by these conditions.

“If donations stop, their work stops.”

Find out more about Tesco’s charity work here

News

You can be fined £200 for breaking the ‘golden rule’ in supermarkets from today

Everything you need to know…

Alex Watson

Published

on

Nickolay Romensky/Flickr & Philafrenzy/Wikimedia

If you refuse to follow supermarket’s coronavirus rules you can be fined £200 from today.

From today, Wednesday September 23rd, it is now a legal requirement for staff to wear face masks in supermarkets as well as customers.

Speaking in the House of Commons yesterday, the Prime Minister said: “We will extend the requirement to wear face coverings to include staff in retail, all users of taxis and private hire vehicles, and staff and customers in indoor hospitality, except when seated at a table to eat or drink.”

The fine for breaking this rule has now doubled, meaning you could lumped with a £200 fine for breaking it or other rules.  

Giles Hurley, CEO of Aldi, sent an email to customers, asking them to be considerate when doing their shop at the store. 

He wrote in an email to shoppers: “As we continue to battle this virus together, I want to reassure you that the comprehensive safety measures we put in place in our stores at the start of the pandemic are still very much in place – and will remain so for as long as they are necessary.

“We ask that customers continue to wear a face covering when shopping with us, unless they are exempt from doing so.

“Our store colleagues will also continue to wear face coverings whilst working in store.”

Find all the updated rules here and the rules for your Greater Manchester borough here

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News

All the rules for each Greater Manchester borough as new restrictions are introduced

Everything you need to know…

Alex Watson

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David Dixon/Geograph

New coronavirus measures were announced this week including hospitality curfews, increased fines and new face-covering rules. 

These measures will be implemented across the nation, however Greater Manchester is still under local lockdown with its own specified restrictions. 

Below is an outline of the rules for each borough. 

Bury, Manchester, Rochdale, Salford, Tameside and Trafford

  • Private gardens & homes:
    • You must not allow anyone who does not live with you (or in support bubble) inside your home or garden.
    • You must not attend someone else’s home or garden. 
  • Public spaces (indoors):
    • Customers and staff must wear a face mask inside hospitality venues unless seated to eat or drink. 
    • Pubs and bars must close at 10pm on the dot from September 24th, meaning last orders must be called at around 9:30pm.
    • Venues are now restricted to table service only (excluding takeaways) – businesses breaking these rules face a £10,000 fine. 
    • You must not socialise with those you do not live with (unless it’s a support bubble) inside public venues, including pubs, restaurants, cafes, coffee shops, places of worship, community centres, leisure centres, gyms, entertainment venues or visitor attractions.
  • Outdoor public spaces: 
    • You can socialise with people in public places such as parks, in groups of no more than six people. 
  • Travel:
    • You can travel around the area, wearing a face mask on public transport and not sharing a car with people outside of your household or bubble.
    • You can travel outside the area but you cannot meet with people in their home or garden (whether that is inside or out of the area).
    • You can go on holiday but only with people you live with. In other areas of the UK you must follow the local laws and guidance at all times. 
  • Childcare:
    • Only registered childcare providers and nannies can visit your home to help with childcare. This means family and friends cannot help with childcare unless they are in your bubble.
  • Care homes: 
    • You can only visit care homes in exceptional circumstances defined by the care home itself. 
  • Weddings & funerals: 
    • Weddings will be limited to 15 people from September 28th and funerals 30 people.
  • Places of worship:  
    • You can attend places of worship if you socially distance from those you do not live with and wear a face covering when two-metre distance cannot be achieved. Where possible services should take place outside. 
  • Moving home: 
    • You can still have viewings of your home. Estate agents and removal firms can continue to work. 

Bolton

  • Homes & gardens:
    • You cannot have someone you do not live with inside your home or garden.
    • You cannot visit someone else’s home or garden whether in or outside the Bolton area. 
    • Different households must not mix anywhere inside or outside. 
  • Public spaces (indoors):
    • Hospitality venues are restricted to takeaway and delivery services only. They must close between 10pm and 5am. 
    • You cannot socialise with those you do not live with inside any public venue. 
    • You must not interact with and socially distance yourself from those outside of your household and/or bubble. 
  • Outdoor spaces:
    • You cannot meet people you do not live with outdoors in any setting.
  • Childcare:
    • Only registered childcare providers and nannies can visit your home to help with childcare. This means family and friends cannot help with childcare unless they are in your bubble.
  • Travel:
    • You can only use public transport for essential purposes such as education, work and essential appointments (hospital).
    • Face masks must be worn on all public transport and enclosed areas.
    • You should not share a car with those outside of your bubble.
    • You can still go on holiday in the UK and abroad but only with your household members and abide by rules of where you visit, including self-isolation rules when travelling to and from countries. 
  • Care homes:
    • You can only visit care homes in exceptional circumstances defined by the care home itself. 
  • Weddings & funerals:
    • Weddings, civil partnership ceremonies and funerals can go ahead but with only six people.
    • They should be limited to household members (and support bubble) and close family. 
    • A close friend can attend a funeral if there are no household members or immediate family members.
    • People living outside of Bolton can travel to attend but cannot meet with other households in private homes or gardens.
  • Places of worship:
    • You can attend places of worship if you socially distance from those you do not live with and wear a face covering. Where possible services should take place outside. 
  • Moving home:
    • You can still have viewings of your home. Estate agents and removal firms can continue to work. 

Oldham

  • Homes, gardens & indoor venues: 
    • You cannot socialise with anyone outside of your house or support bubble. This overrides the ‘rule of six’. 
  • Indoor public spaces:
    • Pubs and bars must close at 10pm on the dot from September 24th, meaning last orders must be called beforehand. You must wear a face mask.
    • You can only attend restaurants in Oldham with your household or support bubble.
    • Informal sports are not permitted. Formally organised sports clubs where sports-governing body guidance has been issued can be played. 
  • Transport:
    • You must avoid public transport, except for essential travel. 
    • You must wear a face mask. 

Stockport and Wigan 

National guidelines apply in Stockport and Wigan as there are no local restrictions. 

See the latest national rule changes here

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News

The six big changes to lockdown Boris Johnson just announced in Parliament

Everything you need to know…

Alex Watson

Published

on

BBC

Prime Minister Boris Johnson has addressed the nation today to impose a curfew on England’s pubs and restaurants, plus other new updates to the current rules.

Mr Johnson addressed the House of Commons starting at 12:30pm, where he confirmed the latest updates. 

The latest rules could be in place for six months, according to the Prime Minister, who warned people ‘not to be complacent’ as the virus poses a threat.

The new rules are being put in place due to the rate of Covid-19 spread, something Mr Johnson said is not just driven by more testing but also due to an increasing positivity rate. 

He added that the Covid alert level increased to four yesterday, ‘so this is the moment when we must act’. 

From Thursday evening pubs, bars and restaurants in England will be required to close by 10pm. They will also be required by law to only provide table service to help issues regarding social distancing. 

Mr Johnson will be addressing the nation in a TV announcement at 8pm this evening. 

The new updates from the House of Commons: 

10pm curfew & table service only in hospitality venues 

The curfew rules used in some areas which are in local lockdown are set to be rolled out across the country. This means all hospitality and leisure venues will be forced by law to close between 10pm and 5am, including pubs, bars, restaurants, bingo halls, cinemas and takeaways (which will be allowed to make deliveries but not to have customers in the takeaway). 

There is also expected to be tougher enforcement for pubs and restaurants when customers are found breaking the rules. Mr Johnson said: “to help the police enforce this rule that means, alas, closing not just calling for last orders, because simplicity is paramount.” Last orders must be called at 9:30pm. 

The hospitality industry will also be restricted by law to table service only from Thursday as well as the new curfew rules. 

‘Back to work’ replaces ‘work from home’ with immediate effect 

Brits have been urged to return to offices for the past few months, however,  the message from the government has now shifted to work from home if and where you can.

Office workers are being asked to work from home but for those people who need to go to work they should continue to do so in a Covid-secure way. 

Fine increases 

Failing to wear a face covering or breaking the rule of six has previously resulted in a £100 fine, however this has now been doubled to £200.

Additionally, the £10,000 fines that were already in place for people who don’t quarantine will now be also applied to businesses. 

Face coverings

The requirement to wear face coverings has now been extended to include retail staff, and all taxi users (including private hire vehicles) from Thursday. From Monday, all staff and customers in indoor hospitality, except when seated at a table to drink or eat, must wear a face mask. 

Follow Social Distancing

The Prime Minister is expected to continue to emphasize ‘hands, face, space’. Furthermore, the capacity on weddings, from Monday, has now been reduced to 15 people. 30 people can still attend a funeral.

The rule of six has now been extended to indoor adult team sports, although five-a-side football has been removed from this.

Delay to certain sectors re-opening

From October 1st, there is a further delay on opening indoor concert venues plus a halt on the trials of spectators returning to sport events.

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