A new report has shown that 26% of the staff in UK supermarkets have experienced incidents of abuse from customers during the pandemic.
The report explains that while many of the 500 UK supermarkets surveyed (56%) have not experienced direct abuse, the staff still reported cases of customers behaving aggressively and ‘shouting in frustration’ while shopping.
The report has been done by Shepper, and its co-founder, Jan Vanhoutte said: “Shop floor supermarket employees have been critical to our society during this challenging time, they are heroes in their own right, working on the frontline despite the risks, to help the nation.”
She continued: ”Whilst it’s upsetting to learn that this abuse is so prevalent, we’re glad to have highlighted the issue so that supermarkets can take action to help their staff further.”
David Clark / Geograph
The Shepper co-founder also hopes that the insights will encourage the wider public to be more mindful of how we treat those who are already doing so much for our country.
The experience of abuse, according to the research, was prevalent across all the retailers surveyed including Asda, Aldi, Morisons, Sainsburys, Tesco and Lidl.
However, Aldi staff reported the highest percentage of abuse at 35% compared with 26% found in Asda, 21% in Morrisons, 25% in Sainsburys, 25% in Tesco and 28% in Lidl.
“This is an important issue for the industry and one we take extremely seriously,” said an Aldi spokeswoman.
She added: “Over the past few months, our colleagues have worked tirelessly to help feed the nation and we have comprehensive measures in place to protect and support our store teams.”
Eirian Evans / Geograph
The British Retail Consortium advised retailers to continue working with the police to protect their staff.
Helen Dickinson, the CEO of BRC said: “Retail staff all across the country have done a heroic job is ensuring we can get the essential items we need. Despite carrying out this crucial job in the most challenging circumstances, hardworking staff are still subject to violence and abuse.
“Any forms of this behaviour will not be tolerated and retailers will continue to work with the police to protect their staff and customers. The BRC is calling for tougher sentences for people who assault retail workers as no one should have to go to work fearing violence or threats.”
Aldi has announced it’s introducing a special ‘bargain hour’, where shoppers will be able to save 75% on certain goods. Aldi customers will be able to grab a proper bargain on things like bread, meat and fruit, the supermarket confirmed. All 912 Aldi stores across the UK will take part in the scheme, marking down perishable products such as fruit, vegetables and meat on their last day of life, just before stores close. The retailer is doing this to stop fresh produce from going to waste, and it’s part of their wider pledge to halve food waste by 2030.
N Chadwick / Geograph
While at the moment Aldi does reduce the price on certain products when they reach their best-before or use-by dates, it will now be offering bigger savings on products marked with a red sticker.
Julie Ashfield, Managing Director of Buying at Aldi, said: “Aldi is already known for its low prices, but these discounts will help some shoppers to cut their grocery bills even further – all while helping us reduce food waste.
“Customers should look out for the red stickers when shopping at Aldi, but shoppers need to be quick as I’m sure the products will prove popular.” It’s worth remembering that items will be reduced at different times at different stores, and of course reduced produce is sold on a first-come, first-served basis.
Кирилл Венедиктов / Wikimedia
Meanwhile, Aldi has teamed up with Marcus Rashford to launch a brand new campaign to help feed hungry kids across the UK.
Marcus has been busy over the past year, highlighting the shocking food inequalities in our country and holding the government to account, and he’s been doing a fantastic job.
And while one in five children in the UK currently live in food poverty, the Man United star – who experienced food poverty when he was a kid – won’t stop on his mission to help end this tragedy.
To help combat hunger’s devastating effects, @AldiUK are pledging to donate 10 million meals to families in need in 2021, working with myself and @nbrly
To help tackle the issue of child food poverty, Aldi has confirmed that it will donate 10 million meals to feed families in need across the UK during 2021.
The supermarket has also released a short animation that personifies ‘hunger’ through a child’s eyes, to mark the collaboration with Marcus, with the footballer narrating the emotional poem that accompanies the short film.
The video explores a young kid’s relationship with hunger, using a poem by Giles Andreae, with illustrator Lisa Stickley bringing the story to life via the animation.
An MP has called for teachers to be given the Covid-19 vaccine so kids can get back to school. Richard Graham MP is asking Matt Hancock to vaccinate teachers, following the news that Education Secretary Gavin Williamson can’t guarantee schools will reopen after the February half term as was originally planned. Mr Graham said vaccination was the only way forward, confirming that he has asked the government to make sure teachers are included in the next round of vaccinations, once the 13 million most vulnerable have had their jabs.
Chris McAndrew / Wikimedia
He told GloucestershireLive: “If we want to give teachers, parents, pupils, families real certainty on schools, I think there’s only one way to do it, to vaccinate all the teachers. “That way schools will know their staff will not have to go off and self-isolate, and are not going to catch the virus.
“Parents will also know their pupils are not going to be either infected by teachers or infect them.
“That would be a huge step forward. It doesn’t rule out all the risks. Pupils can still spread it amongst themselves and then back to their parents at home.”
Hereward House School/Wikimedia
A teacher from Derbyshire has created a petition asking for teachers, school and childcare staff to be prioritised for the coronavirus vaccine. Charlotte Appleyard’s petition has already gained more than 470,000 signatures, which meant it was discussed in parliament on Monday.
Marcus Rashford has been in the news a lot over the past year for his valiant efforts in fighting child food poverty in the UK. The Manchester United star has now been honoured again for his efforts, becoming the youngest person ever to receive an award at the Football Writers’ Association annual tribute awards. Sir Alex Ferguson sent the 23-year-old an emotional message after he was honoured in recognition of his hard work tackling child poverty during the Covid-19 crisis, praising the ‘wonderful person’ he had become.
Marcus has been busy highlighting the shocking food inequalities in our country and holding the government to account, and he’s been doing a fantastic job.
And while one in five children in the UK currently live in food poverty, the striker – who experienced food poverty when he was a kid – won’t stop on his mission to help end this tragedy.
The footballer campaigned for free school meals to be extended during holidays, and more recently has raised awareness of the ‘woefully inadequate’ meal parcels some families have been receiving this week. Marcus has been working with charity FareShare to help deliver food to hungry kids who are no longer getting free school meals, and yesterday it was reported that he’d teamed up with Aldi to donate 10 million meals to families in need.
To help combat hunger’s devastating effects, @AldiUK are pledging to donate 10 million meals to families in need in 2021, working with myself and @nbrly
Sir Alex said: “I would like to congratulate Marcus on his achievement and presentation (of the FWA Tribute Award) tonight. “I have known him since being a kid of 7 years of age, and seen him develop through the ranks of Manchester United into a truly wonderful person.
“Apart from his football life, what he has achieved in the last few months is quite astonishing, how he has helped the people in need is a truly amazing achievement.
“I would like to congratulate him on that. He has shown to young people in particular there is a different way of dealing with life.
“He has shown great humility, he has shown courage to do what he did, so this achievement is well deserved and should be recognised with what he has done.
“So Marcus, well done on a fantastic achievement.”
Кирилл Венедиктов / Wikimedia
Marcus responded by thanking the legendary United manager, saying: “He has always, from the beginning really, backed me with what I am doing.
“Probably when other people in sports were telling me not to do it and just focus on football, he said if I believed in that, and I believe it is the right thing to do, then he is behind it. “Those words from him are an amazing feeling to hear that.”