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Everything you need to know if your flight or holiday is cancelled due to coronavirus

Good news – you are entitled to a full refund!

Alex Watson



The European Commission has ruled that travellers whose flights were cancelled due to coronavirus are entitled to a cash refund.

Non-essential foreign travel has been advised against by the Foreign and Commonwealth Office and it looks as though holidays will be cancelled for a good few months, with many people looking to cancel or rearrange their trips. 

So what are your rights if you’ve had your holiday or flights cancelled?

Credit: Callum Galloway / Unsplash

The Association of British Travel Agents told BBC news that people ‘absolutely have the right to a refund’ for cancelled package holidays. They did warn that refunds may take longer than the statutory 14 days due to high demand.

If your flight is cancelled, you are also entitled to a full refund to your original method of payment within seven days.

However, many airlines have offered a voucher for use on another flight instead of a full cash refund, including budget airline Ryanair.

Ryanair’s chief executive has issued a statement to say ‘every customer will get a cash refund if they want a cash refund’, but that it ‘could take up to six months’ to pay everyone back.

This comes as Ryanair reports it is currently processing around 10,000 refunds a week, up from 10,000 monthly.

Credit: Ross Parmly / Unsplash

Unfortunately, if the airline later folds, the voucher will likely become invalid and may not be financially protected by Atol.

If you have been offered a voucher or a free re-booking instead of a cash refund, you can accept or refuse it, and you do not need to re-book if you don’t want to. You are legally entitled to a refund.

The company that took your money is responsible for issuing the refund so double-check whether you booked direct or through a third-party agent.

If your flight has been cancelled you are due a refund, this applies to all flights departing from any EU country as well as Iceland, Norway, Switzerland and the UK.

Credit: Portuguese Gravity / Unsplash

Despite these rules, many airlines are making refunds difficult. Ryanair, easyJet and British Airways have been issuing vouchers, claiming refunds will take over a month – or in some cases making it nearly impossible to contact the company directly.

Other airlines such as Air France-KLM and WestJet are refusing refunds.

In terms of claiming your refund, you do not need to do it before your flight’s scheduled departure, you have up to 12 months to make a claim.

If you cannot reach the airline you could try to claim through your debit or credit card provider or PayPal.

Credit: Suhyeon Choi / Unsplash

If you re-book a flight and then later decide to not go on it, and if it has not been cancelled, you will have lost your right to a refund and may not be covered by travel insurance.

If your flight is still scheduled (with British Airways, Ryanair or easyJet) you cannot claim a refund.

Which? has advised that you do not cancel your flights or holidays and instead wait for the holiday company or airline to do so. This ensures you are able to claim a full refund.

If your flights or holidays are outside of the EU the rules are more complex and your rights will depend on the individual airline.

Ensure you check the terms and conditions of your voucher if issued one, to check the date requirements in claiming a refund. 


Inside the Wigan home ‘frozen in the 1970s’ that’s on the market for the first time ever

This is ICONIC!

Alex Watson



Regan and Hallworth

If you love the ’70s you’ll love this house that is going on the market for the first time, which will transport you to the decade of platforms, flares and shag pile carpet. 

The family home in Wigan is thought to be going on the market for the first time ever, but inside is a ’70s lover’s dream.

Throughout the entire house is décor from the decade, including a retro orange sofa, plenty of frosted glass and shag carpets of course. 

It’s three bedroom and is tucked away in Parbold on Croasdale Drive.

Regan and Hallworth
Regan and Hallworth

Estate Agent Regan and Hallworth say that ‘despite requiring extensive modernisation’ the house ‘has an undeniably timeless appeal’.

You’ll also find teak wood storage units in just about every room, and plenty of earth-toned accessories throughout. 

Regan and Hallworth

There’s a huge copper fire place in the living room complimented by dark brown walls and a patterned ceiling. 

The kitchen is covered with white cabinets with a wood trim, an unusual corner sink situation, plus a fitted microwave on the lower half of the cabinets. 

Regan and Hallworth
Regan and Hallworth

The bathroom is covered in dark marble tiles and a frosted window above the bath, complimented by gold furnishing and trims on both the toilet and sink – plus a gold shower! 

For all the quirky features the house is actually surprisingly minimalist, it’s bright and has a big open plan living room. 

Regan and Hallworth

It’s also been designed with an upside-down layout meaning the bedrooms are on the ground floor while the living room is on the second floor, taking advantage of the views over the trees. 

The house is located on a leafy lane and features a glass-front, extensive driveway space with a double garage and plenty of greenery to enjoy from your orange sofa.

Regan and Hallworth
Regan and Hallworth

Regan and Hallworth add: “We don’t believe that ‘Beech Hill’ has ever been on the open market before and offers an incredibly rare opportunity for a wide range of buyers to purchase a home of true distinction with tons of potential without having to pay the huge premium you normally expect to pay to live in one of West Lancashire’s most sought after locations.

“Available with the added benefit of no upward chain, early viewing is highly recommended.”

Offers are in excess of £400,000. Find out more info here

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A look back at Manchester’s greatest nightclubs and venues

How many have you been to?

Proper Manchester



21 Piccadilly Friends And Clubbers / Facebook

Over the years numerous iconic nightclubs, bars and pubs have disappeared from Manchester. Some of these venues have been legendary, others, well, were just a bit dodgy.

Either way, if you visited one it will have left a lasting impression – whether this is positive or negative is another question entirely.

With that in mind, what better time to take a little trip down memory lane and remember some of the forgotten clubs of our city. Enjoy…

Piccadilly 21s

Piccadilly 21s was a ‘90s party paradise located in Piccadilly Gardens. It had a reputation for being very loud, very messy and very sticky, with cheap drinks to boot – there were even chandeliers in the bogs.

Unfortunately it also had a reputation for being rough as owt, after it managed to attract gang members and other unsavoury clientele in the late ‘80s and 90s, and it eventually shut down in 2004.

These days it’s a Premier Inn and a Nando’s – so the floors are probably just as sticky to be fair.

Manchester Past


Besides having a name which would prove a branding nightmare for modern PR-led venues, Rotters boasted some of the best parties in the city, after it took over the site from Romanoff’s.

Located at the top of Oxford Road, in the ‘70s and ‘80s Rotters was a hugely popular nightclub, especi

It was housed inside the old Gaumont Cinema, and sadly the whole building was demolished in 1990 and replaced by an NCP car park.


Pips, located behind the cathedral, was a popular nightclub in the ‘70s, and was frequented by local musical celebs like Joy Division, Ian Brown, Morrissey and Johnny Marr.

It boasted four different rooms playing a variety of music, including a Punk room, Soul room and the infamous Roxy room with a huge Brian Ferry painting on the wall.

Pips closed in the early ‘80s before becoming a club called Konspiracy – which closed not long after.

Manchester Libraries

The Plaza

The Plaza was one of the city’s most popular venues to dance to the likes of Sinatra and Elvis in the ‘60s, and was located on Oxford Street.

Owned by Jimmy Savile, the disgraced DJ pioneered lunchtime disco sessions for the city’s young workers, where you could grab a quick lunch and soft drink while having a dance.

It later turned into Tiffany’s in the ‘70s, complete with fake palm trees and loads of disco balls, before finally becoming Tropicana, which closed in the late ‘80s. It’s now a Pizza Express.

The Hacienda

We couldn’t do a list of iconic Mancunian nightclubs and not include what is arguably one of the most famous venues in the world.

Founded by Tony Wilson in 1982, the Hacienda managed to define a whole era in the city, putting ‘Madchester’ on the map. Acid House and rave culture was born here – as were New Order and the Happy Mondays.

The club closed in 1997 and was demolished 18 months later, with a block of nondescript red brick flats now on the site – called The Hacienda Apartments.

Mikey / Flickr

Jilly’s Rockworld

Jilly’s was a Manchester institution. Originally called Fagin’s, it opened in 1970 on Oxford Road before being renamed Jilly’s in 1983, eventually adding Rockworld to the end.

The alternative club was always packed full with a cross section of people with a passion for guitar music, including punks, skaters, goths, metalheads, and indie kids.

Underneath was another club called the Musicbox – previously Rafters – but sadly both venues shut their doors back in 2010.

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There’s a hidden tranquil waterfall located in the hills above Rochdale

This looks so peaceful!

Alex Watson



@thesijones / Instagram & @lockdownwalks / Facebook

If you’re after some tranquillity in your life (let’s face it – we all are), this is the perfect escape and it’s not too far away from Manchester. 

Tucked away in the hills above Norden in Rochdale is a beautiful waterfall surrounded by luscious woodland, and its the perfect weekend walk.

Naden Valley is home to four huge reservoirs Naden Higher, Naden Middle, Naden Lower and Greenbooth, which all offer perfect exploring options and ample walking opportunities.  


From the top of the valley you’ll find stunning views of Manchester city centre’s skyline towering over the hills in the distance. 

The trickling waterfall is in the southwestern corner of Greenbooth reservoir, and is actually heading towards the United Utilities-owned reservoir after running through a housing estate. 

There are clear circular footpaths around each reservoir that are perfect for a gentle stroll and are mostly accessible. 

There are several flights of stairs to reach the waterfall which is slightly off path and requires a bit of careful exploring. 

If waterfalls are your thing, you could also head to Rivington Pike’s forgotten Japanese Gardens just outside of Chorley. 

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