Avanti West Coast has slashed its timetables and suspended ticket sales to Manchester ‘until further notice’.
The company said severe staff shortages caused by ‘unofficial strike action’ by ASLEF members is the reason for their reduced services, which are expected to be impacted for the rest of the month.
As a result of this, services will run on a reduced service, with trains between London Euston and Manchester Piccadilly being the worst affected.
Train frequencies between the capital and Manchester will be reduced to as few as one per hour, rather than the usual three.
There will be just four Avanti West Coast trains per hour from Euston travelling to Glasgow, Liverpool, Manchester and Birmingham.
Avanti West Coast said that many passengers have experienced short-notice cancellations in recent weeks and they hope the reduced timetable will allow them to run a reliable service.
Ticket sales and closed reservations have also been suspended from August 14th to September 11th ‘to minimise the number of people disrupted’.
A statement from the company said: “From August 14th, until further notice, we will be introducing a reduced timetable on our services. This is due to the current industrial relations climate which has resulted in severe staff shortages in some grades through increased sickness levels, as well as unofficial strike action by ASLEF members.
“As a result of the above, including the majority of drivers declaring themselves unavailable for overtime, our customers have faced multiple short-notice cancellations on our network which has had a severe impact on their plans.
“The reduced timetable is being introduced to ensure a reliable service is delivered so our customers can travel with greater certainty. This decision was not taken lightly, and we are sorry for the enormous frustration and inconvenience this will cause.”
The company went on to urge rail unions to ‘engage in meaningful industry reform talks around modernising working practices and developing a railway fit for the 21st century’.
Their statement concluded: “If you’ve already booked to travel with us from August 14th onwards and your train is cancelled, your ticket will be accepted on the Avanti West Coast service before or after your original booked train.”
Alternatively, passengers can claim a full, fee-free refund from their point of purchase if they can no longer travel due to the amended timetable.